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High Tech Meets High Touch in the Future of Care


When most people think of home care for older adults, “innovation” and “technology” are rarely words that come to mind—until now.

For the past 25 years, Home Instead Senior Care has been providing services that enable seniors to maintain their independence and alleviate stress on family caregivers.  While our mission of enhancing the lives of aging adults and their families hasn’t changed, new innovations have allowed Home Instead to deliver the highest level of home care with the help of more connectivity in the home.

Recently, Home Instead Senior Care franchises began offering a tablet-based solution that enhances the care experience for clients. Through a groundbreaking partnership with GrandPad, Home Instead offers a tool that gives family members hands-on involvement with their senior loved ones’ care, even from afar. It also provides Home Instead CAREGivers℠ with resources and information at their fingertips, to elevate the way they care for clients.

Today, far too many seniors are lonely or isolated. In fact nearly three in 10 adults over the age of 40 feel socially isolated, according to AARP. Incorporating technology into home care, along with a professional caregiver, is one way to reduce the risk of isolation. With a tablet, family members can check in on loved ones through Connected Link Care, a new feature offered by GrandPad that provides an easy way for families to connect with loved ones when they can’t be there in person. Video calls can give even the most distant relatives the ability to feel as if they are right there in the room with their loved one.

And while many seniors shy away from technology, the simplicity of a device like GrandPad has proven to be an easy way to introduce older adults and families to new tools. For seniors using the device, family members, friends and Home Instead CAREGivers are just one button away – a feature that gives families peace of mind.

In addition to connecting seniors with family members, balancing high-tech solutions with the human touch of a CAREGiver is key to advancing the future of care. And technology is an integral tool for professional caregivers. Monthly in-home assessments can be conducted through a tablet and customizable care plans can be created and shared with family members—enhancing the collaboration and communication among older adults, families and professional caregivers.

When paired with a professional caregiver, the potential for technology to transform care is limitless. Family members gain access to a real-time portal into their loved one’s daily lives, Home Instead CAREGivers are provided with a resource for creating connections and seniors are enriched by the social, emotional and physical benefits of being connected with those who mean the most to them.

As the population of older adults continues to rapidly expand, technology will be one critical solution to the growing need for care among aging adults. While innovation might not be synonymous with home care today, high-tech plus high-touch is the future of care.

Stria sponsors GrandPad and Home Instead made “The Role of Technology in Social Isolation” special editorial series possible.

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Lakelyn Hogan for Home Instead

Lakelyn Hogan serves as Gerontologist and Caregiver Advocate at the Global Headquarters of Home Instead Senior Care®. Lakelyn began her career at the local franchise working one-on-one with seniors and CAREGivers. Today, Lakelyn works to educate professionals in aging, families and communities on Home Instead’s services and how to navigate the unique challenges older adults face. Lakelyn is a doctoral candidate at the University of Nebraska – Omaha where she is studying Social Gerontology. She has a Master of Arts in Social Gerontology and Master’s in Business Administration from UNO. Lakelyn has professional experience in the private and public sectors of senior care services. She also values giving back to her community. Currently, serving as Vice President of the Board of Directors for the Dreamweaver Foundation, that grants lifelong wishes for terminally ill older adults. She is also active in the Alzheimer’s Association’s Walk to End Alzheimer’s. Lakelyn has a passion for helping others, especially aging adults and their families. This story is sponsored content and the author is not part of the Stria News editorial team.

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